AR Network House — Project Payment & Work Policy

Policy Overview

Standardizes payment milestones, cancellation terms, and delivery commitments for all client projects.

Corporate Policy

Advance Payment Requirement: Prior to project initiation, the client will remit 50% of the total project fee as an advance. Work scope activation and resource onboarding commence only after confirmation of the advance payment.
Final Payment & Project Handover: The remaining 50% is due upon project completion. Final deliverables — including source files, credentials, and deployed assets — will be transferred once clearance of the final payment is confirmed.
Client-Initiated Cancellation: If the client cancels after placing an order, 50% of the advance will be retained to cover processing and allocated resources. Any refundable balance, if applicable, will be returned to the client within the agreed refund window.
Delay or Incomplete Delivery: If AR Network House fails to deliver by the agreed deadline, the client may opt for a full refund of the advance. Alternatively, with client concurrence, AR Network House may complete the first phase of work and the client will not be obligated to pay the remaining balance.
Communication of Updates: Any project-related updates — including timeline adjustments, delivery notifications, or financial updates — will be communicated to the client via Email or WhatsApp.
Complimentary Correction Support: Clause: If a project fault arises due to misinformation provided by the client but it is technically feasible for AR Network House to correct or modify the faulty content, the organization will provide the necessary corrections free of charge, as part of its commitment to client satisfaction and service integrity.
Fault Liability & Cost Recovery: Clause: In the event a project fault arises due to inaccurate or misleading information provided by the client, the client shall bear the entire project cost. The payable amount will include the advance already paid and the remaining cost balance, ensuring full cost recovery for operational resources and associated expenditures.
Example: If the total project value is ₹10 and the actual cost is ₹7, then in case of a fault caused by incorrect client information, the client will be liable to pay the advance already paid plus the remaining ₹2 balance, thereby covering the complete project cost.

Operational note: All timelines, refund windows, and dispute resolutions will be documented in the project statement of work (SOW). This policy supplements the SOW but does not replace contract-specific clauses.